Chaser
Accounting Solutions
London, England

Overall Rank: 295
Category: Accounting Solutions
Category Rank: 18

Profile

Chaser was founded with a determined spirit and a simple mission – to help SMEs worldwide get paid in a quick, efficient and friendly way so that they save time on manual tasks and improve cash flow. It was originally launched in 2014 as a credit control app by a Finance Director who was frustrated with the manual processes and inefficiencies in chasing payments. Today, Chaser is reinventing the way businesses think and behave with regards to payments. Traditionally perceived as negative, the act of invoice chasing, or simply requesting to get paid for your product or services, makes people uncomfortable and causes strain and loss of time for both the business that has not paid and the business that needs to get paid. But it does not need to be that way.


Chaser believes that trust is the foundation of all business relationships. Therefore, their solutions and services aim to make chasing for payments comfortable, easy and fast. They strive to give businesses the confidence that they will get paid for their work, no matter what. Businesses today spend 56.4 million hours per year manually chasing their overdue payments (Intuit QuickBooks, 2019). And in the UK alone, 50,000 small and medium businesses fail each year due to late payments (FSB).


Visit www.chaser.com


Key Products

Accounts receivables software


Put an end to late payments and manual chasing tasks, by setting up schedules to send out polite payment reminders to customers.


Payment portal


Improve chances of getting paid by offering customers access to all the information multiple payment options instantly.


Debt collection services


Don’t write off bad debt without trying to use a friendly collections service tailored specifically to a business.


Outsourced credit control


Outsource to an experienced credit control team to help improve cash flow by reducing debtors.


Credit Checking


Quickly and confidently verify any customer or supplier in the UK, ensuring they are financially stable and trustworthy before entering into any business agreement.


SMS payment reminders


Increase chances of getting paid and reach customers in the most effective way possible, with SMS invoice chasing.


Key Executives

Sonia Dorais, CEO


Sonia Dorais is the CEO of Chaser. She first joined the company in 2020 as Chief Marketing Officer. Previously, Dorais was a chief marketing officer at Capdesk and before that a Chief Marketing Officer at Compleat Software. Earlier in her career she worked with Nakisa as a marketing communications manager. Dorais earned an undergraduate degree in translation and communications from Concordia University.


Pedro Sampaio, Chief Technology Officer


Pedro Sampaio is the Chief Technology Officer of Chaser. He is an analytical and resourceful professional with 10+ years of experience in software engineering. Sampaio possesses solid expertise in team leadership, training/coaching, strategic planning, software project management, client engagement, and high-quality solutions development.


Before joining Chaser, Sampaio was a senior developer at CleverTech and before that a developer at win.com. Earlier in his career he worked with Capgemini as an analyst consultant.


Corporate Responsibility

They believe that people caring about people is a critical ingredient to consistently deliver superlative results.


They care about the success of their customers, partners, employees and shareholders, so they aim to truly make a difference. By caring, they are emotionally committed to success and know that everything they do (or don’t do) impacts their growth. They believe in self-care, so they promote good work-life balance. They care about outcomes so they take on tasks with determination, drive and energy. They care about their development, so they constantly look to improve themselves and their service. They do this by cultivating their knowledge, skill, and attitudes to achieve excellence. Some might consider caring soft, unnecessary and perhaps a bit weird to consider as a critical element to shape culture. These people just don’t get it. Mind-blowing performance and competitive uniqueness doesn’t come from a perfect strategic idea; rather it is the result of people working together in harmony towards a shared goal. And that only happens if there is a caring culture at play.


They know that success is achieved by taking risks and making bold decisions, so they encourage individual initiative and growth.


They believe that courage is giving people the opportunity to take risks and the freedom to fail. Failure sparks a world of fear in many companies. But if employees are afraid to fail, they are far less likely to innovate, and opportunities are then missed. Therefore, they praise taking risks, can-do attitudes, and challenge complacency, mediocrity, and decisions that don’t make sense.


They exhibit honesty and integrity at all times, so they encourage being frank and not being afraid to ask questions.


They believe that the whole is greater than the sum of its parts, which drives their desire to communicate efficiently and collaborate frequently. They are transparent and direct so that people know where the company stands and where they stand. This way, they are properly empowered to make great decisions that are in the best interest of the company. For them, integrity means they do what they say they are going to do and manage expectations through ongoing communications.


They reward reliability, praise the small things and express gratitude.


They believe that success can beget success, and celebrating at work helps to build momentum, improve morale, and make the hard times feel all the more worth it. They are a fun, quirky bunch who like to party together (even virtually) and celebrate key successes (big and small) along the way. Every week, they play virtual games and we make a point to celebrate festive holidays.


Customer Insights

“This is such a good add-on. | truly believe that Chaser emails are sent with a little bit of magic. Even though | regularly used to send statements from Xero, the Chaser emails have had a far greater response, clients apologizing for not paying sooner! It has definitely improved credit control, and the ‘thank you’ email when clients have paid is a lovely touch.” – Sharon Pocock, Md & Principal Accountant, Kinder Pocock


 


“A very easy to use app, that’s very clever at chasing debts. We’ve seen an improvement to debtor days almost immediately. ..the customer service and support Chaser offer is superb, can’t praise them highly Enough”. – Stuart Hurst , Head Of Cloud Accounting, UHY


 


“Chaser has really changed the space. Several other apps have appeared in the market since Chaser – even Xero has its own invoice reminders. For us, though, Chaser is the one with the features we need. And at a great price, and with a great team supporting it, why would we ever change?” – Emma Fox, Founder & Md, Fresh Financials


 


“Chaser is very easy to use and implement which is to a large extent down to the support we have received from Chaser in terms of training and initial implementation. We see Chaser as an important tool to support both our clients using it directly and allowing us to offer to outsource the credit control function of our clients businesses.” – Nathan Keeley, Partner, Mha Carpenter Box


 


“The experience of Wow clients with Chaser has been very positive – with almost immediate results. The functionality Chaser offers is a complete personalized debt chasing solution – if you’re serious about managing your cashflow, Chaser is a no-brainer really..” – Paul Bulpitt, Co-founder, The Wow Company


 


“What really impressed me about Chaser is the ability to automate the credit control process whilst still managing to keep the personal touch. This alongside the full CRM functionality helps give transparency, and reduce time and human error. We are excited about offering our clients Chaser.” – Emma Chesson, Head Of Online Services, Kreston Reeves


 


“The benefits to businesses, accountants and their clients that Chaser brings is huge. If you were only going to look at a few apps make sure this is one of them.” – Paul Lodder, Partner, Sagars Accountants


 


“For us, Chaser is best in class for credit control. Chaser has that singular focus on credit control, which obviously reflects itself in the product. The feature set is fantastic”…”Having a healthy cash flow is absolutely essential for every business, and we saw that Chaser makes an instant positive impact for our clients.” – Steven Kuhn, Director Technology Solutions, Azets


 


“Farnell Clarke LOVE Chaser! We started using Chaser as a precursor to rolling out to our clients. The results… we banked £3,792 within an hour of the first chaser cycle. The team are awesome. Always ready to help and make our lives as easy as possible.” – Will Farnell, Founder & Director, Farnell Clarke


 


“A very easy to use app, that’s very clever at chasing debts. We’ve seen an improvement to debtor days almost immediately. ..the customer service and support Chaser offer is superb, can’t praise them highly enough”. – Stuart Hurst, Head Of Cloud Accounting, UHY


Company Insights

“One of the best things about working at Chaser is how valued you feel as an employee. They go out of their way to send gifts for special occasions, and to recognise achievements.” – Amaya Woods, Senior Growth Marketing Manager


 


“My favorite thing about working at Chaser is being able to do what I love, at a company I love working at. On a Sunday evening, I’m so excited to start my Monday.” – Dean Norris, Support Engineer


 


“Whether it’s putting you with tutors or putting you on courses, Chaser really helps you to be the best version of yourself.” – Katan Patel, Software engineer


 


“We not only work hard but we also do things like play games, and have meet-ups and onsites, which has really developed the friendships and relationships that everyone at Chaser has built.” – Charlotte Woods, Senior Product Manager


 


“At Chaser, you will never stop learning, and everything you do will be in direct contact with the end result.” – Duarte Fernandes, Product Designer