Monica Hovsepian, Head of Worldwide Financial Services Industry Strategy at OpenText, has highlighted the transformative role of artificial intelligence in the financial services sector. As institutions face escalating cyber threats, AI is increasingly being adopted to safeguard sensitive data and improve customer confidence. Hovsepian emphasizes AI's capacity to automate processes, enhance fraud detection, and streamline operations, driving significant efficiencies across the industry. The technology also enables financial institutions to offer personalized customer experiences, optimize decision-making, and ensure compliance with stringent regulatory standards.
Under Hovsepian’s strategic leadership, OpenText has been at the cutting edge of AI-powered solutions that help financial institutions strengthen operational efficiency and security. The company’s AI-powered tools assist in automating document processing, improving fraud detection, and managing risk by analyzing vast datasets in real time. Furthermore, OpenText’s commitment to ethical AI practices and regulatory compliance ensures that data privacy and security are maintained throughout the AI development lifecycle. Hovsepian believes that as AI continues to evolve, it will play a critical role in driving agility, responsiveness, and value within the financial services sector, empowering institutions to stay competitive in an increasingly digital landscape.
