Early Warning has appointed Denise Leonhard as the new General Manager of Zelle, the popular digital payment platform. Leonhard brings over 20 years of leadership experience in the financial services sector, having held senior positions at Venmo, PayPal, and American Express. As the former General Manager and Chief Commercial Officer of Venmo, Leonhard played a key role in enhancing the accessibility of digital payment services for consumers and small businesses. At Zelle, she will focus on further expanding the platform’s reach and maintaining its reputation as a trusted service for sending money securely between individuals.
Zelle, operated by Early Warning, is known for its stringent security protocols, with over 99.95% of transactions in 2023 completed without reports of fraud or scams. The platform goes beyond legal requirements by offering reimbursements for fraud and certain qualifying imposter scams. Zelle also prioritizes consumer education, issuing 700 million in-app safety alerts in 2023 and collaborating with organizations such as the Better Business Bureau and National Council on Aging to educate nearly 40 million consumers on scam prevention. Under Leonhard’s leadership, Zelle is expected to continue its commitment to security, innovation, and customer protection.
