SpotOn, a leading software and payments provider, has announced the appointment of Lambert Walsh as Chief Customer Officer (CCO). Walsh brings over two decades of experience in customer success, having held leadership positions at renowned companies such as Adobe, Amplitude, DocuSign, and McAfee. At SpotOn, he will lead the Customer Success team, enhancing customer satisfaction and loyalty as the company continues its expansion across the restaurant, retail, and entertainment sectors.
Walsh’s appointment comes as part of a broader leadership expansion at SpotOn, alongside Sarah Ekstrom, who has been named Chief People Officer. Together, Walsh and Ekstrom will help drive SpotOn’s continued growth by focusing on customer success and talent development. With these strategic hires, SpotOn is committed to maintaining high standards of service while delivering innovative solutions that support independent businesses and strengthen the company’s position in the software and payments industry.
